Billing Policy
Last updated: September 29, 2026
This Billing Policy explains the behavior currently verified in YourAILedger's trial, subscription, payment, cancellation, refund, plan-access, and data-access flows. Terms shown by the payment provider during a separately authorized checkout also apply.
1. Subscription Price
YourAILedger's current advertised monthly plan prices are Starter ($29/month), Professional ($59/month), Gold ($99/month), and Enterprise ($199/month). Access is limited to the features enabled for the selected plan. Independent bookkeeping, payroll, tax, CPA, preparer, or advisory services are not included unless expressly shown and may require separate agreements and fees.
2. Free Trial and Paid Start
New customers must provide a card at signup to start the 14-day free trial. The selected plan is billed monthly after the trial unless canceled before the first billing date. Card storage, the monthly amount, the first billing date, and the payment provider shown at checkout must be authorized before enrollment. A trial starts only after Square confirms the stored card and recurring subscription. If card enrollment is unavailable, the trial has not started.
3. Pricing Tiers
The four plans are Starter ($29/month), Professional ($59/month), Gold ($99/month), and Enterprise ($199/month). Each plan unlocks only the capabilities shown on the Pricing page and enforced by the platform's feature gates. Access changes only after the account and, where applicable, the payment provider confirm the selected plan.
4. Failed Payments and Account Status
If a payment provider reports a failed, canceled, expired, disputed, or unpaid subscription, platform access may be limited according to the confirmed account status. YourAILedger does not promise a fixed retry schedule or grace period. Contact billing support and follow the payment provider's instructions to resolve the issue, then verify the resulting status in your account.
5. Payment Methods
The payment methods and payment provider for a paid subscription are the ones displayed during the authorized checkout. Customer invoice payments may use a separately enabled provider such as PayPal and are distinct from YourAILedger subscription billing. Payment credentials must be entered only in the provider's secure flow; YourAILedger does not ask you to send raw card details by email or support message.
6. Plan and Price Changes
Plan changes are support-assisted or completed through an available checkout. The amount, payment type, and effective date shown for a requested change must be reviewed before authorization. Do not assume an upgrade, downgrade, proration, renewal, or future monthly charge is effective until the account or payment provider confirms it.
7. Cancellations
A trial may be canceled from the account controls. Square must confirm cancellation before the first billing date to avoid a monthly charge. Paid subscription cancellation is currently support-assisted and may also require action with the payment provider shown at checkout. A cancellation is effective only after the provider or account status confirms it. Cancellation does not itself guarantee continued access, export-only access, a paid-through date, or immediate deletion of business data.
8. Refunds
YourAILedger does not automatically issue refunds or credits for partial periods. Suspected duplicate charges, processing errors, unauthorized charges, or refunds required by law will be reviewed individually. Contact billing support promptly and include the provider receipt or transaction reference without sending full payment credentials.
9. Data Retention
YourAILedger does not currently publish or promise a fixed post-cancellation retention window. Data may be retained, restricted, archived, anonymized, or deleted according to operational, security, legal, tax, accounting, fraud-prevention, dispute, and backup requirements. Because continued access and advance deletion notices are not guaranteed, export and preserve needed records while the account is active.
10. Access After a Subscription Ends
Post-subscription access, including export-only access, is not guaranteed. If your account specifically displays an export-only page, use the available tools promptly because its duration is not promised. Export-only status does not restore active platform features. Users should export required business and tax records while active rather than rely on later access.
11. Taxes
Subscription prices do not include taxes unless clearly stated at checkout. Sales tax, VAT, or other applicable taxes may be added based on your billing location and applicable law.
12. Billing Disputes
For billing questions, failed payments, duplicate charges, or subscription concerns, please contact YourAILedger support. We will review billing concerns in good faith and work to resolve account-related issues as quickly as reasonably possible.
Important Billing Notice
New trials require a card at signup. Monthly billing begins after the 14-day free trial unless canceled before the first billing date shown at enrollment. Do not rely on a fixed grace period, post-cancellation access, export-only window, retention period, or advance deletion notice unless your account or the payment provider expressly confirms it.
For billing questions, contact us at info@yourailedger.com